The Resilient Journey

Episode 193 - Travel Risk: What to do if an Employee is Detained, with David Fortino

If we were to draw a Venn diagram of this week's episode, it would include corporate security, business continuity, crisis management, and information security. And it's all based on a chilling scenario - how will you respond if a key employee is detained?

 

Hello everyone and welcome to Episode 193 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

 

This week, we welcome David Fortino, head of Corporate Security and an expert in global resilience and crisis and risk management.

 

David walks us through what steps organizations should take and their duty of care when an employee is detained. He speaks of the importance of the first 12 to 24 hours of response and how critical it is to have a well-exercised plan in place. David also explains how important it is to understand personal details of the person who is traveling and what electronic devices they have with them. 

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn

Special thanks to Bensound for the music.

Episode 192 - Deliberate De-escalation in Crisis Response, with Ty Campbell

When we think about the art of de-escalation, we usually think about high stress jobs like law enforcement or hostage negotiators. But this week you will hear how deliberate de-escalation is a skillset that we can use during a disruption or a crisis.

 

Hello everyone and welcome to Episode 192 of the Resilient Journey Podcast, presented by Anesis Consulting Group! This week, we welcome Ty Campbell, a 33-year law enforcement veteran, to talk to us about the real-world power of de-escalation.

 

Ty kicks things off with a gripping story from his career—one where calm thinking and the right words changed everything. He then walks us through how the techniques in his new book can be applied by resilience professionals, emergency managers, and crisis leaders alike.

 

Ty shares practical advice for spokespersons facing hostile crowds and common mistakes people make when trying to de-escalate without training.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 191 - The Six Rungs of Training Maturity, with Lester Chng

Have you ever thought about how mature your training is? What does a good training program look like? This week's guest has laid out a six level training maturity model that will help you take your training...and your program to the next level.

Hello everyone and welcome to Episode 191 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

This week, we welcome Lester Chng to talk to us about the six rungs of training.

Lester explains that as we are intentional about maturing our training, we evolve from developing individual competencies to team building through tabletop exercises and on to functional exercises.

Mark and Lester walk through the six rungs, level by level and explain what this maturity process looks like.

Lester warns that a program like this takes extensive leadership buy-in.

And Mark shares a related story and offers some advice on how to naturally navigate through the rungs and how to mature your training over time.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 190 - Women Rising, with Megan Dalla-Camina

Do you feel sometimes like you have to twist yourself like a pretzel, to fit the model that is expected of you? And then, you wonder why you're so unhappy and burned out? This week's guest has spent her career helping women understand the forces that hold us back and providing tools that help us rise.

 

Hello everyone and welcome to Episode 190 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

 

This week, we welcome the founder and CEO of Women Rising, Megan Dalla-Camina.

 

Twenty years ago, Megan used her voice and spoke truth to power. That moment lit a fire in her and led her on a journey to empower women to lead with authenticity.

 

And don't be mistaken. This conversation isn’t just for women, but for anyone who wants to lead with integrity.

 

They talk about the paradoxes women face in leadership, and the inner critic archetypes that can hold professionals back.

Megan offers practical tools to help us rise—from silencing the inner critic to embracing inner wisdom.

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

 

Episode 189 - Resilience and The BCI with David Thorp

What does it take to lead a global community through change, challenge, and transformation? This week’s guest has spent nearly a decade doing just that—guiding resilience professionals through shifting landscapes, and evolving expectations.

 

Welcome to Episode 189 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

This week, we are honored to welcome to the podcast, the Executive Director of the Business Continuity Institute, David Thorp.

 

David shares his perspective on how the industry has changed over the past nine years, and what he’s most pleased with during his time at the helm of the BCI. He and Mark talk about the BCI Resilience Framework, and explore how it provides clear, strategic guidance for resilience professionals around the world.

David also discusses the growing importance of roles like the Chief Resilience Officer, the impact of AI on the resilience space, and the challenges BCI members are facing today.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 188 - When Crisis Enters the Room with Miranda Spivey

Have you ever had a "light bulb moment"? A time in your life or career that shed light on what you wanted to do, or gave you insight into how to do things differently? This week's guest not only had a lightbulb moment, but also remembers the date that it happened.

 

Welcome to Episode 188 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

This week, we are pleased to welcome Miranda Spivey to the podcast as we talk about loss control, light bulb moments, and what to do when crisis enters the room.

 

Miranda explains how a catastrophic event, triggered her light bulb moment, and changed the way she approaches planning, exercising and executive buy in. She says that plans are important, and need to be flexible.

She tells us that things like compliancy don't really show themselves until crisis enters the room. And once it does, it's time for response.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 187 - Resilient Employment with Debbie Wildrick

When we think about our career path, it can sometimes be intimidating. But this week's guest wants us to be strategic in our career roadmap. And she even suggests that it might be good to take a job, even if it's not our dream job. You'll want to listen to find out why.

 

Welcome to Episode 187 of the Resilient Journey Podcast, presented by Anesis Consulting Group!

 

This week, we're revisiting a popular topic: resilient employment. Our guest is Debbie Wildrick, who shares valuable insights on navigating our career roadmap with confidence.

 

Debbie encourages us to stay alert and aware of our surroundings (to be aware of the writing on the wall) and to be proactive in looking for that next job. If you find yourself out of work—don’t panic. Debbie has some advice for how to navigate the transition.

 

She reminds us that starting a new job isn’t starting over—it's building on everything you've already accomplished, continuing your story and building your legacy.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

Episode 186 - Ask Your Doctor if Resilience is Right For You - Shane Mathew

You gotta love all those commercials where big pharma is trying to sell you medication. They always want you to "ask your doctor, if this or that is right for you." But do you want to know what the medical field gets right? Resilience. And we can all benefit from learning more about it.

 

Hello everyone, and welcome to episode 186 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week we're going to learn about resilience in the healthcare industry - and talk about how their good practices can be applied to whatever industry you work in. We're pleased to be joined by Shane Mathew, who talks to us about value stream mapping, building tested workflows and objective driven planning. Shane gives us advice on how to apply streamlined principles to our own programs by looking at the big picture and understanding the components needed to get things done.

 

Warning, this episode may cause improved processes, better engagement and higher executive buy-in.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.

 

Episode 185 - Hands On AI - Augmenting Your Resilience Program (Pt. 2) - With Jason Hoss

Last week, in part 1 of our two-part series on using AI in resilience, we talked about using AI for building human capabilities in our programs. This week, we dig deeper and talk about how AI can help us with training and awareness, and much more.

 

Hello everyone, and welcome to episode 185 of the Resilient Journey podcast, presented by Anesis Consulting Group!

 

This week, we conclude our two-part series on AI in resilience as Jason Hoss returns to continue the conversation. Jason and Mark talk about the ethics of AI and the need to have a human element in decision making. They talk about voice cloning, deep fakes and have a funny moment about making still-pictures move. They discuss using AI as a research tool, augmenting your communications capabilities during a crisis - AND - if you've never used AI, Jason gives you some tips on how to get started. And stay tuned to the end for a special announcement.

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

 

Special thanks to Bensound for the music.

Episode 184 - Hands On AI - Augmenting Your Resilience Program (Pt. 1) - With Jason Hoss

If you ask Jason Hoss what AI stands for, he will say “Augmented Intelligence”, a tool used for building human capabilities, rather than replacing them. This is the start of a two-part series about hands on AI within your resilience program.

Hello everyone, and welcome to episode 184 of the Resilient Journey podcast, presented by Anesis Consulting Group!

This week, our dear friend Jason Hoss returns to elaborate on his massively successful presentation at DRJ Spring on using AI to augment your resilience program. In this episode Jason will explain why he calls AI a “bold face liar” and encourages us to distrust > trust > and verify whatever AI tells us. And he provides us with tips to mitigate risks, and ideas that you can do right now to start using AI in a meaningful way. 

 

Be sure to follow The Resilient Journey!  We sure do appreciate it!

Want to learn more about Mark? Click here or on LinkedIn or Twitter.

Special thanks to Bensound for the music.